Information Session: AARP Tax-Aide Volunteers

Event Type: Special Event
Age Group(s): Adult, Seniors
Date: 11/16/2018
Start Time: 1:00 PM
 The RSVP/AARP Tax-Aide program provides free federal and state (Maryland) tax preparation services for low-to-moderate income taxpayers who live or work in Montgomery County.
Tax Aide Volunteers with County Executive
There are many ways to volunteer with the Tax-Aide program. Read the descriptions below to find out which position is best for you!

Schedulers schedule Tax-Aide appointments. Schedulers work in the central scheduling office. Working morning or afternoon shifts they answer the telephone and schedule taxpayer appointments using Acuity scheduling software. They explain to taxpayers what information and items must be brought to their Tax-Aide appointment.

Facilitators (Greeters) work at the tax preparation locations. Facilitators welcome taxpayers and distribute the necessary forms. They maintain the appointment logs, ensure that taxpayers are helped in an appropriate order, and assign each taxpayer to a Tax Counselor.

Tax Counselors work with taxpayers to prepare their federal and state (Maryland) taxes using IRS provided software. Counselors are certified after attending a week-long training class and passing an exam. Counselors volunteer at more than 20 different libraries, community centers, and senior centers in Montgomery County.

No preregistration necessary! New volunteers welcome.
Library: Gaithersburg    Map
Other Information: